Delivery and Shipping

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Worldwide Shipping

Lozio Olive Oil ships to customers worldwide. All orders are handled with care to ensure that products arrive safely and on time.

⏱ Order Processing Times

Orders are processed within 24–48 hours (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with your tracking number.

🚚 Estimated Delivery Times

Domestic Delivery: 3–5 working days
International Delivery: 7–12 working days, depending on destination
Customs clearance times may vary depending on the country.
Note: These are estimated times. Delays may occur during periods of high demand.

📬 Order Tracking

After shipment, you will receive a tracking link via email.
You can use this link to monitor the status of your delivery in real time.

💰 Shipping Costs

Shipping costs are calculated at checkout based on:

Destination

Shipping method

Order weight and quantity

We offer free shipping on selected promotions or for orders above a certain minimum amount.

🚫 Lost or Damaged Parcels

If your parcel arrives damaged or does not arrive on time, please contact us immediately:
📧 info@lozio.eu.We will work quickly to resolve the issue.

📦 Incorrect Address

If the shipping address provided is incorrect, Lozio Olive Oil cannot be held responsible for delays or lost parcels.
Please check your details carefully before completing your order.